HOW CAN WE HELP YOU?
FREQUENTLY ASKED QUESTIONS & HELPDESK
I can't login to the college.
The online Druid college uses separate software from the NOD main site, but it is linked so that you are automatically logged in at the college when you have logged in at the main site first. In some cases, you may find you are not logged in at the college, or unable to login there. If this is the case with you, it may be because of one of the following reasons:
1. You were idle too long, and you were automatically logged out again after some time. In that case, you can simply log in again.
2. You are unable to log in to the college because of an account conflict. This may happen with some older accounts, who still have a space or special characters in their username. Due to software conflicts, spaces and special characters in usernames are no longer allowed. If this is the case with you, please contact our membership administration to have this resolved. It is not possible to change your own username, but we can change it for you.
If none of these cases offer a solution for you, and you still experience problems logging in, please contact us.